AW26 — Atelier Service
Contact the Atelier
Connect with our client coordinators for inquiries regarding made-to-measure tailoring, private fittings, order tracking, and custom commissions.
Reply time: < 12hThe Directories
Atelier Coordinates
Milanese Flagship & Atelier
Via della Spiga, 14, 20121 Milano MI, Italy
Direct Contact
Phone: +39 02 8824 9901
Email: concierge@novara.com
Atelier Hours
Monday — Friday: 10:00 — 19:00 CET
Saturday (fittings only): 11:00 — 18:00 CET
Private Appointments
In-atelier fittings and private viewing sessions must be scheduled at least 48 hours in advance through our virtual concierge.
Visit Us
The Milanese Presence
Our Milanese workshop combines traditional tailoring with modern architectural precision. Situated in the historic fashion district, the atelier provides a silent, private space for discerning collectors to experience our garments first-hand.
Explore Collections
Reach Out FAQ
Find direct answers to structural specifications, custom order timelines, made-to-measure logistics and international delivery.
Private bespoke consultations can be booked directly through the form above. Standard fittings take place in our Milan atelier. If you reside outside of Milan, our virtual master tailor can coordinate remote sizing sessions.
Because our garments are crafted in limited-edition runs and finished by hand, standard items are dispatched within 2–3 business days. Custom tailored pieces can require 4 to 6 weeks for production.
We offer complimentary returns on all unworn, unaltered ready-to-wear items within 14 days of receipt. Made-to-measure garments are crafted to your measurements and are final sale.
Yes. We ship worldwide with fully insured express couriers. Duties and taxes are calculated at checkout for most destinations; our concierge can advise on any region-specific requirements.